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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping policy
Shipping & Returns Policy
We want you to love your purchase! If for any reason you need to request a return or exchange, please review the policy below:
Returns & Exchanges
- Requests must be made within 30 days of the delivery date.
- Items must be unused, unworn, and in new condition, with all original tags attached.
- Any items showing signs of wear, damage, or missing tags will not be eligible for return or exchange.
Return Shipping
- Customers are responsible for all return shipping costs.
- We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Processing Your Return
- Once we receive your item, it will be inspected to ensure it meets our return requirements.
- If approved, we will process your exchange or issue a refund promptly.
If you have any questions or need to initiate a return or exchange, please contact us at yourjourneyhc@gmail.com
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